Responsible Gaming

At RollXO Casino, we are committed to promoting responsible gaming practices. This page provides information and resources to help you gamble safely and enjoyably.

Gambling Should Be Entertainment, Not Income

Gambling should only be viewed as a form of entertainment, similar to going to the movies or playing sports. It should never be considered a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Remember: If you find yourself relying on gambling as a source of income, this is a warning sign that you may need to seek help.

Age Verification

Online gambling in Australia is strictly regulated. You must be 18 years of age or older to gamble at RollXO Casino. We take age verification seriously and reserve the right to request identification at any time. If you are under the legal gambling age, please do not attempt to access our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone else, it may be time to seek help:

• Chasing losses: Gambling more money to try to recover losses
• Hiding gambling activity: Concealing the amount of time or money spent gambling from friends and family
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Increasing stakes: Needing to gamble with larger amounts of money to achieve the same level of excitement
• Failed attempts to stop: Repeatedly trying and failing to cut back or quit gambling
• Mood changes: Becoming irritable or anxious when unable to gamble
• Borrowing to gamble: Taking out loans or using credit to fund gambling activities
• Lying about gambling: Deceiving others about the extent of your gambling involvement
• Neglecting personal care: Declining personal hygiene, health, or appearance
• Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other emotional problems

Self-Help Tools

RollXO Casino provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount of money you are willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of money you are willing to lose within a specific time period
• Reality Checks: Enable notifications at regular intervals to remind you how long you have been gambling and how much you have spent
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a specified period (ranging from 24 hours to several years)

To access these tools, log into your account and visit the Responsible Gaming settings. If you need assistance setting up these features, please contact our customer support team.

Support Organizations

If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online — Free counselling and support for problem gambling
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)

United Kingdom

• GamCare — Problem gambling support and counselling
  Website: www.gamcare.org.uk
• GamStop — Self-exclusion scheme across UK-regulated gambling operators
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council — Education and support for problem gambling
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling — Help and resources for problem gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  Website: www.bzga.de
  Telephone Counselling: 0800 1 372 374 (Mon-Thu 10am-10pm, Fri-Sun 10am-8pm)

Take Action Today

If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a serious issue, but recovery is possible with the right support. Contact one of the organisations listed above, or speak to a trusted friend, family member, or healthcare professional.

Your wellbeing is our priority. Gamble responsibly.